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Office of Enterprise Performance


Vision:  Partnering with customers in the creation of a world-class aviation organization.

Mission: The Office of Enterprise Performance translates the Center's strategic technical direction into key objectives, future financial requirements and performance metrics. The office provides performance and financial planning for Center operations and develops policies and strategies that result in the optimal use of Center assets to achieve strategic business results. 

Functions: In support of the office mission, the Office of Enterprise Performance performs the following functions:

  • Establishes policy and mechanisms for, and monitors Center performance (e.g. Balanced Scorecard)
  • Establishes Center finance and accounting policies
  • Monitors and analyzes Center's use of cost accounting
  • Formulates Center budget and aligns initiatives
  • Establishes and monitors contracting strategy
  • Monitors business cases, analyzes financial trends, and provides forecasting analysis
  • Performs cost analysis
  • Manages Center customer feedback process
  • Reviews and affirms sourcing decisions (A-76)
  • Conducts audits (Quality, Fiscal, Program) as necessary
  • Serves as liaison to the Office of the Inspector General (OIG) and General Accounting Office (GAO)
  • Establishes Center process improvement guidance

Rollover picture to read Program Director's biography

 

Annie Clark, Program Director

(609) 485-5911

Shawn Jackson, Office Secretary

(609) 485-7025

 

Provides:

  • Leadership on the management team around finance matters
  • Center interpretations of standards, rules and regulations regarding funds usage
  • Feedback to Center management team regarding the performance of the Center
  • Analysis and reporting
  • Answers to special inquiries
  • Consistent future oriented financial strategies across the ACT organization
  • Alignment of financial assets to ACT strategies
 

Key Processes:

The objectives of the key processes implemented by the Office of Enterprise Performance are to ensure customer satisfaction while improving organizational effectiveness and reducing the cost of operations. While these processes are key for the office, they represent support or enabling processes for the ACT organization.

  • Develop Policy
  • Plan the Business (includes Develop Budget process)
  • Provide Consulting Services
  • Ensure Quality
  • Perform Audits
  • Improve Processes
  • Evaluate Organizational Performance (includes Receive Feedback process)
  • Ensure Alignment
 
 

CORPORATE BUSINESS PLANNING PROCESS
 

OFFICE OF ENTERPRISE PERFORMANCE FLOW
business Planning, Performance Measurement and Business Renewal Flow chart
business Planning, Performance Measurement and Business Renewal Flow chart business Planning, Performance Measurement and Business Renewal Flow chart business Planning, Performance Measurement and Business Renewal Flow chart
business Planning, Performance Measurement and Business Renewal Flow chart
business Planning, Performance Measurement and Business Renewal Flow chart business Planning, Performance Measurement and Business Renewal Flow chart business Planning, Performance Measurement and Business Renewal Flow chart business Planning, Performance Measurement and Business Renewal Flow chart business Planning, Performance Measurement and Business Renewal Flow chart
business Planning, Performance Measurement and Business Renewal Flow chart business Planning, Performance Measurement and Business Renewal Flow chart

OFFICE OF ENTERPRISE PERFORMANCE FOCUS AREAS
 
 
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Federal Aviation Administration
William J. Hughes Technical Center
Atlantic City International Airport, NJ 08405

Page Last Updated: January 5, 2005